Move Your Balance Back to Your Wallet
When you want to pull funds out, head to the cashier and select withdraw. Pick the wallet — DANA, OVO or GoPay — that matches the account you deposited from; this keeps the verification check clean. Enter the amount you want to move, double-check the wallet number on screen, then submit. If your account has not yet been through identity verification, the
system will prompt you to complete that step before the withdrawal is processed. We do not quote a fixed payout speed because processing depends on wallet load and verification status — complete your KYC early so nothing holds up your payout later.
- Open withdraw in cashier — Tap withdraw from the cashier tab. The page lists only the payout methods available for your account region.
- Select your payout wallet — Choose DANA, OVO or GoPay. Use the same wallet linked to your account to avoid an extra verification round.
- Enter amount and wallet number — Type the amount you want to withdraw, confirm the wallet number shown is correct, then hit submit.
- Verification check — If KYC is pending, complete it at this step. Verified accounts move through the payout queue without additional holds.